Privacy Policy

1. Introduction

Al-Manhal Welfare Foundation ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.

We are a UK-based charity (trust) and our data processing activities are conducted in accordance with UK data protection legislation, including the Data Protection Act 2018 and the UK GDPR.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Demographic Information: Age, location, preferences (where relevant to our charitable work)
• Financial Information: Donation history, bank details (processed securely by payment providers)
• Technical Information: IP address, browser type, device information, cookies
• Communication Data: Correspondence with us via email, forms, or post
• Grant Application Data: Information provided in grant applications for support

3. How We Use Your Information

We use your personal information for the following purposes:

• To process donations and issue receipts
• To respond to enquiries and provide information about our work
• To assess and process grant applications
• To send newsletters and updates (with your consent)
• To improve our website and services
• To comply with legal and regulatory obligations
• To prevent fraud and ensure security

4. Legal Basis for Processing

We process your personal data on one or more of the following legal bases:

• Consent: When you have given clear consent for specific purposes
• Contract: When processing is necessary for a contract (e.g., donation processing)
• Legal Obligation: When required by law (e.g., financial reporting)
• Legitimate Interests: When necessary for our legitimate interests, provided your rights are not overridden

5. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Payment processors, email service providers, IT support
• Professional Advisors: Lawyers, accountants, auditors
• Regulatory Authorities: When required by law (e.g., Charity Commission, HMRC)
• Partner Organizations: For specific projects in Pakistan, with appropriate safeguards

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Secure servers and encrypted storage
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on data protection

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typical retention periods include:

• Donation records: 7 years for financial reporting
• Grant applications: 3 years after final decision
• Newsletter subscribers: Until unsubscribe request
• General enquiries: 2 years from resolution

8. Your Rights

Under data protection law, you have rights including:

• Right of Access: To request copies of your personal data
• Right to Rectification: To request correction of inaccurate data
• Right to Erasure: To request deletion of your data in certain circumstances
• Right to Restrict Processing: To request limitation of how we use your data
• Right to Object: To object to processing based on legitimate interests
• Right to Data Portability: To receive your data in a structured, commonly used format
• Right to Withdraw Consent: To withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please refer to our Cookie Policy (if implemented separately).

10. International Transfers

As we work with partners in Pakistan, some data may be transferred outside the UK. We ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your data during international transfers.

11. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Al-Manhal Welfare Foundation
39 Perry Street
Darwen BB3 3DG
United Kingdom
Email: almanhalwelfarefoundation@outlook.com

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the chance to address your concerns first.